From Bill Swan’s excellent Faces of Pharmacare website we feature the story of a Nova Scotia woman faced with a $3500 monthly bill for the life saving medications she needs. In her case a solution was found in the end, but “I succeeded because I was determined, persistent and angry enough to take action. I knew how to explain my case. I knew how to write convincing letters. I’d been a bureaucrat and a consultant. Many people are too sick to advocate together with their doctors; many people are intimidated by the system; they know it is not fair but feel powerless to influence decisions.”