Our series “Lives on welfare” continues. Meet Bernice. She cut her power bill, only to see Community Services deduct the savings from her monthly cheque. “What do you do? I am just exhausted, from arguing. I am taking my frustration out on my worker, but she has no control, so she takes the crappy end of it. But if you are so frustrated she is the one you vent too, and I keep apologizing to her, I am sorry, I know it’s not your fault.”

Our series ‘Lives on Welfare’ continues. Here Joe, one the most gentle and soft spoken people I know, talks about becoming the target of a verbal attack by a Community Services employee. Being treated disrespectfully by Community Services staff and feeling powerless as a result is another common theme in the stories people on welfare tell.